website design in monmouth

Better Websites By Design

XMS Services covers every aspect of website design from creation to build and search engine optimization. We specialise in small businesses and not-for-profit organisations with limited budgets.
About Me

I tell clients that a website is like a puppy. It’s not just for Christmas, it’s for life! So if you are asking a web designer to build a website for you what are the six things you should ask, even if you know nothing about websites?

Who will own the site? The answer should be YOU. What if the designer goes bust or you fall out with them? You need to know that it is your website and you can switch to another developer if you need to. You need to know where your site is hosted and the logon credentials so yo could give that information to another developer. It should be your credit card being charged for hosting so you know exactly what it costs per year.

Why that hosting company? Why has the designer chosen that hosting company? What does it offer compared to anyone else? Trust me, you don’t want the cheapest. It must be a reliable company that offers good technical support and the ability to backup the site. You want to hear from your designer solid reasons for the choice not just “oh we always use them”.

What is the ongoing cost? Many hosting companies offer huge discounts for the first year but then there is a big jump for the second year. Make sure you know what the ongoing costs are. That includes the domain name which maybe cheaper or even free for the first year. But also think about the future when you want to make changes to the site either to the text or some new images. Will your designer do that and what will they charge. If they offer a maintenance agreement (and this is a good thing) make sure you know what is covered in it and what isn’t.

What about my ranking in Google? How will someone find your business if they don’t know the name of it? What key words would you type into Google to find your business? Ideally you want to appear on the first page of results.

How quickly will my website load? It’s not just about design. It’s natural to be thinking about how the site looks but that is not the sole criteria. You need good design to attract visitors and keep them interested but visitors to your site have no patience – the site must load quickly because they will not wait.

There are some well-known online tools that measure the site performance so insist on seeing the report once the site is near completion. You want a score of at least 90% for performance because less than this will effect your ranking ion Google search.

Will it work on mobile devices? 60% of users browsing the web are using their phones so your website must look good on a phone and it must load quickly. Ask to see reference sites and check them out on your mobile phone. How do they look? Are the sites legible and easy to navigate? You want assurances that your website will look great on a laptop, a tablet and a mobile phone.

What Clients Are Saying

XMS Services
5.0
Based on 7 reviews
powered by Google
Jennifer BaraJennifer Bara
19:32 14 Jan 24
Charles is a gifted developer - he has excellent knowledge and suggested design features that I never would have thought of. He is great to work with, flexible and meticulous. I now have a very professional website for my business, thank you so much!
Mike EndicottMike Endicott
17:25 18 Nov 23
What an experience!We wanted an easy-to-manage communication tool which would be bright, attractive, interesting, engaging, user friendly and informative. That’s exactly what we got from Charles!We had little idea on design and layout and no ideas whatsoever about the technical developments behind the scenes, so needed in today’s Internet world. We were even a bit scared about keeping up in techno conversation with any competent Web design and Development ‘boffin’.Then Charles arrived on the scene. He could see two things straightaway; the gaps in our thinking and a plan to move forwards. We are thrilled with the results. Both from the design and the technical points of view.Now, as Charles launches the new site, we can relax in the knowledge that he will be looking after it technically and monitoring its performance for us. No worries — he’s going to stay on board and we are already getting very flattering comments from users.Points scored on design and technical development issues? About 15 out of 10 and that’s just for professionalism, patience, lots of hard work, concept thinking, design, prompt support and delivery, techno know-how and enthusiasm.The advice from our experience? Don’t look any further - this is it!Mike Endicott
Marilyn JonesMarilyn Jones
06:58 11 May 23
The new website which Charles Emes has created for the Monmouth/Carbonne Twinning Association has exceeded my expectations. He worked very closely with us, so that we learned how to bring together photos and writing which clearly communicate what our organisation has to offer to members both old and new. The design, layout and colours are eye-catching, and Charles worked very hard on the mechanics of the design to make it very easy to navigate the website and to update it in the future. I would definitely recommend him to anyone who needs a new website.Marilyn JonesChair: Monmouth/Carbonne Twinning Association
Tom ClarkeTom Clarke
14:41 16 Apr 23
Following a very sketchy brief from our walking club committee, Charles produced a Mission Statement and list of Key Objectives before going on to build an impressive and high-functioning website for us. Charles also produced easy-to-understand user manuals and given us training in managing the website. I’ve found Charles to be helpful and reactive to our needs throughout the design process. We are delighted with our new website and cannot praise and thank Charles enough.
Daniel JonesDaniel Jones
10:17 24 Feb 23
Charles built a brilliant web site for Monmouth u3a - a great experience, very knowledgeable and made it easy to use and teach others to update. This was the best experience I have had with web design and I am very happy to recommend his services.
Cherry LewisCherry Lewis
18:29 17 Feb 23
I simply cannot express how pleased we are with the fantastic website Charles built for Monmouth u3a. We had struggled on for years with an inadequate site but within a couple of months of approaching him, Charles had built us a new one from scratch. Not only is his work impressive, but Charles is a delight to work with, responding rapidly and positively to all our suggestions and queries. I cannot recommend him highly enough.
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XMS Services
5.0
Based on 7 reviews
powered by Google
Jennifer Bara
Jennifer Bara
19:32 14 Jan 24
Charles is a gifted developer - he has excellent knowledge and suggested design features that I never would have thought of. He is great to work with, flexible and meticulous. I now have a very professional website for my business, thank you so much!
Mike Endicott
Mike Endicott
17:25 18 Nov 23
What an experience!We wanted an easy-to-manage communication tool which would be bright, attractive, interesting, engaging, user friendly and informative. That’s exactly what we got from Charles!We had little idea on design and layout and no ideas whatsoever about the technical developments behind the scenes, so needed in today’s Internet world. We were even a bit scared about keeping up in techno conversation with any competent Web design and Development ‘boffin’.Then Charles arrived on the scene. He could see two things straightaway; the gaps in our thinking and a plan to move forwards. We are thrilled with the results. Both from the design and the technical points of view.Now, as Charles launches the new site, we can relax in the knowledge that he will be looking after it technically and monitoring its performance for us. No worries — he’s going to stay on board and we are already getting very flattering comments from users.Points scored on design and technical development issues? About 15 out of 10 and that’s just for professionalism, patience, lots of hard work, concept thinking, design, prompt support and delivery, techno know-how and enthusiasm.The advice from our experience? Don’t look any further - this is it!Mike Endicott
Marilyn Jones
Marilyn Jones
06:58 11 May 23
The new website which Charles Emes has created for the Monmouth/Carbonne Twinning Association has exceeded my expectations. He worked very closely with us, so that we learned how to bring together photos and writing which clearly communicate what our organisation has to offer to members both old and new. The design, layout and colours are eye-catching, and Charles worked very hard on the mechanics of the design to make it very easy to navigate the website and to update it in the future. I would definitely recommend him to anyone who needs a new website.Marilyn JonesChair: Monmouth/Carbonne Twinning Association
Tom Clarke
Tom Clarke
14:41 16 Apr 23
Following a very sketchy brief from our walking club committee, Charles produced a Mission Statement and list of Key Objectives before going on to build an impressive and high-functioning website for us. Charles also produced easy-to-understand user manuals and given us training in managing the website. I’ve found Charles to be helpful and reactive to our needs throughout the design process. We are delighted with our new website and cannot praise and thank Charles enough.
Daniel Jones
Daniel Jones
10:17 24 Feb 23
Charles built a brilliant web site for Monmouth u3a - a great experience, very knowledgeable and made it easy to use and teach others to update. This was the best experience I have had with web design and I am very happy to recommend his services.
Cherry Lewis
Cherry Lewis
18:29 17 Feb 23
I simply cannot express how pleased we are with the fantastic website Charles built for Monmouth u3a. We had struggled on for years with an inadequate site but within a couple of months of approaching him, Charles had built us a new one from scratch. Not only is his work impressive, but Charles is a delight to work with, responding rapidly and positively to all our suggestions and queries. I cannot recommend him highly enough.
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Making the Right Choices

Every business has its own set of challenges and requirements. Your website must deliver on the objectives you set. That means making the right choices from the choice of host to the platform and tools used for the design. Good ratings on search engines and being mobile responsive will be key requirements.
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